Open a help ticket

Stuck on something? Send us the details and we'll get back to you. You'll get a private link to track the status and see our replies, usually within 24 hours. Help tickets are for admin users, the people running onboarding in WorkZerk, and are welcomed from every account, on trial or paid. Paid accounts receive priority support.

If you're a contractor or staff member filling in a portal, start with whoever invited you, or read the help for staff and contractors.

Your name * Email *

What's it about? * Choose a topic… Account & billing Onboarding forms Documents & certificates Expiry tracking E-signatures & sign-offs Sharing & invites Files & uploads Bug or error Feature request Other Describe what's going on (provide your WorkZerk email address if different from above) * The more specific the better. Portal names and exact steps help us reproduce things quickly.

Add a screenshot (optional but recommended) One image (JPEG, PNG, WebP, or an iPhone HEIC). Up to 8 MB. A shot of the screen you're on usually saves a round trip.

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